Gerhard Pluppins, Head of Sales Augmented Automation of the BARCOTEC software partner Essert, describes in the current “Future of Manufacturing Magazine” why more and more machine builders rely on a virtual help desk for smart glasses.
The full article in the new VDMA – the largest network organization and important mouthpiece of mechanical engineering in Germany and Europe – Online Magazine can be found here (in German):
https://www.essert.com/wp-content/uploads/2018/04/2018-2-Future-Manufacturing-ESSERT.pdf
Here is the direct link to the Augmented Automation solution from Essert: https://www.essert.com/augmented-automation/