Support

 

First steps with your new RealWear Navigator

Variant A
Without integration into a mobile device management system (such as Microsoft Intune, 42Gears, etc.)

  1. Before switching on the Navigator 500, Navigator 520, Navigator Z1, please first configure the basic settings such as language, date, time and WLAN at https://realwear.setupmyhmt.com/configure/first-time-setup/locale. You can then convert this configuration into a QR code (this setup can still be used for the HMT-1 and HMT-1Z1).
  2. Now switch on the Navigator: press and hold the square button on the front of the device for at least 2 seconds. After starting the navigator and some introductory information, you will be asked to scan the generated QR code from 1.)
  3. Please make sure that the Navigator has the latest firmware: under “My programmes” you will find “Wireless update”. There you can update to the latest firmware if you have an active internet connection.

Variant B
We will be happy to provide you with corresponding instructions for the enrolment for various MDM platforms. Please contact us directly.

Using the Navigator with your PC/laptop

  1. To do this, install Vysor, a free desktop application for Windows and macOS: vysor.io
  2. Connect the device to the PC/laptop via USB cable. The Navigator should be recognised automatically. If this is not the case, please check the options for “USB” under “Settings” > “Connected devices”.
  3. You can now use your keyboard and mouse to work with the RealWear Navigator.

Quick Start Guide with the most important information for the first use of the RealWear Navigator:

Navigator 500 & 520 Quick Start Guide

RealWear One App

Using the RealWear One app (available for Android and iOS) and an existing RealWear Launchpad account, you can also configure the device or start a simple video call via smartphone or tablet.

We also have our own manual for using the RealWear smartphone app. You can get this document free of charge via our contact form.

Voice Commands

Your device can recognize certain voice commands that can be activated from any screen. The following is a list of global commands in English.

Voice Command Action
NAVIGATE HOME Navigates to home screen
NAVIGATE BACK Navigates to previous screen
MY CONTROLS Navigates to system control panel
MUTE MICROPHONE Mutes the microphone temporarily
SHOW NOTIFICATIONS Displays device notifications
RECENT APPLICATIONS Displays applications running in background
SHOW HELP Displays pop-up window with help commands
PAGE UP / PAGE DOWN Scrolls up and down the page
SELECT ITEM ____ Use the item number to make a selection
FLASHLIGHT ON / OFF Turns the FlashLight on

Do you have further questions or problems getting started with your Navigator 500, 520 or Z1?

Please get in touch with your contact person at Barcotec, or simply use the contact form.