{"id":1186,"date":"2018-07-18T16:12:10","date_gmt":"2018-07-18T14:12:10","guid":{"rendered":"http:\/\/realwear.at\/?p=1186"},"modified":"2018-07-20T12:58:11","modified_gmt":"2018-07-20T10:58:11","slug":"in-industriepark-hoechst-smart-glasses-are-successfully-used-in-the-maintenance-industry","status":"publish","type":"post","link":"https:\/\/realwear.at\/en\/in-industriepark-hoechst-smart-glasses-are-successfully-used-in-the-maintenance-industry\/","title":{"rendered":"In Industriepark H\u00f6chst, smart glasses are successfully used in the maintenance industry"},"content":{"rendered":"<p><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\">Show the defect that led to the failure to the distant customer when working in the service center directly at the pump? Or lead him through the most important work steps, which are currently done? <span class=\"\">With the use of smart glasses, the so-called Augmented Reality glasses (AR glasses), this is easily possible.<\/span> <span class=\"\">Infraserv H\u00f6chst Prozesstechnik has already recognized the benefits of smart glasses.<\/span> <span class=\"\">Although the newly founded subsidiary of the industrial service provider has only been operating since the beginning of the year, the use of AR glasses has become a daily business.<\/span> <span class=\"\">&#8220;The handling of the smart glasses is simple and the possibilities of use varied,&#8221; says Frank Unger, Managing Director.<\/span><\/span><\/p>\n<figure id=\"attachment_1166\" aria-describedby=\"caption-attachment-1166\" style=\"width: 1000px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1166 size-full\" src=\"https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802337__original.jpg\" alt=\"Infraserv\" width=\"1000\" height=\"667\" srcset=\"https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802337__original.jpg 1000w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802337__original-300x200.jpg 300w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802337__original-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption id=\"caption-attachment-1166\" class=\"wp-caption-text\">Infraserv H\u00f6chst Prozesstechnik uses smart glasses as a customer advantage. <br \/>\u00a9Infraserv, Quelle CHEManager<\/figcaption><\/figure>\n<p><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\"><span title=\"Mit seinem rasch wachsenden Team bietet Frank Unger Beratungsleistungen, durch die sich die Verf\u00fcgbarkeit von komplexen Prozessanlagen nachhaltig steigern l\u00e4sst.\">With his rapidly growing team, Frank Unger offers consulting services that can sustainably increase the availability of complex process equipment. <\/span><span title=\"Mit den drei Servicelinien Asset Management &amp; Engineering, Reliability Management, Pumpen und Antriebstechnik sowie Prozessanalysentechnik werden technische Dienstleistungen rund um die Produktionsprozesse angeboten. \">The three service lines Asset Management &amp; Engineering, Reliability Management, Pumps and Drive Technology as well as Process Analysis Technology offer technical services related to the production processes.<\/span><\/span><\/p>\n<h2><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\"><span title=\"Kundenvorteile durch Einsatz der Datenbrille \">Customer benefits through the use of smart glasses<\/span><\/span><\/h2>\n<p><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\"><span title=\"\u201eWir erarbeiten auf der Grundlage einer exakten Analyse eine ganzheitliche Instandhaltungsstrategie\u201c, erl\u00e4utert Unger.\">&#8220;We develop a holistic maintenance strategy based on an exact analysis,&#8221; explains Unger. <\/span><span title=\"Seine Mitarbeiter k\u00f6nnen auch alle technischen Dienstleistungen erbringen, die zur Umsetzung dieser Konzepte notwendig sind.\">Its employees can also provide all the technical services necessary to implement these concepts. <\/span><span title=\"Weitere Vorteile: Das neue Serviceunternehmen arbeitet herstellerunabh\u00e4ngig und bringt durch die enge Zusammenarbeit mit den Kollegen aus anderen Infraserv-Einheiten auch viel Erfahrung als Anlagenbetreiber mit.\">Further advantages: The new service company works independently of the manufacturer and also has a lot of experience as a plant operator thanks to the close cooperation with colleagues from other Infraserv units. <\/span><span title=\"Die Mitarbeiter erbringen die technischen Dienstleistungen im eigenen spezialisierten Service Center sowie vor Ort in den Anlagen der Kunden.\">The employees provide the technical services in their own specialized service center as well as on site in the customer&#8217;s facilities. <\/span><span title=\"Die Datenbrille wird eingesetzt, um die Durchlaufzeiten zu verringern und damit letztendlich auch Anlagenausf\u00e4lle zu verk\u00fcrzen. \">The smart glasses are used to reduce throughput times and ultimately to shorten system failures.<\/span><\/span><\/p>\n<p><span title=\"\u201eDigitalisierung machen wir, wenn es uns und dem Kunden etwas bringt\u201c, betont Unger.\">&#8220;We make digitization if it brings us and the customer something,&#8221; says Unger. <\/span><span title=\"\u201eDie Datenbrillen erleichtern notwendige Abstimmungen und kommen bei den Kunden sehr gut an.\">&#8220;The smart glasses facilitate necessary votes and are very well received by the customers. <\/span><span title=\"Das bef\u00f6rdert die intensive, partnerschaftliche Zusammenarbeit \u2013 die Voraussetzung daf\u00fcr, dass wir passgenaue Instandhaltungsl\u00f6sungen entwickeln k\u00f6nnen.\u201c \">This promotes intensive, collaborative partnership &#8211; the prerequisite for us to be able to develop tailor-made maintenance solutions. &#8220;<\/span><\/p>\n<h2>Uses of the smart glasses<\/h2>\n<figure id=\"attachment_1164\" aria-describedby=\"caption-attachment-1164\" style=\"width: 1000px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1164 size-full\" src=\"https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802336__original.jpg\" alt=\"Infraserv\" width=\"1000\" height=\"667\" srcset=\"https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802336__original.jpg 1000w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802336__original-300x200.jpg 300w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802336__original-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption id=\"caption-attachment-1164\" class=\"wp-caption-text\">The live transmission from the smart glasses to the PC facilitates the tuning. <br \/>\u00a9Infraserv, Quelle CHEManager<\/figcaption><\/figure>\n<h3><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\"><span title=\"Die Aufnahmen der AR-Brille k\u00f6nnen via Video, Bild und Ton geteilt werden. \">The images of the AR glasses can be shared via video, picture and sound.<\/span><\/span><\/h3>\n<p><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\"><span title=\"Durch die Nutzung der Datenbrillen ist es den Mitarbeitern m\u00f6glich, Kunden live die Umsetzung wichtiger Schritte zu zeigen und notwendige Ma\u00dfnahmen direkt abzustimmen \u2013 auf diese Weise lassen sich z.B.\">By using the smart glasses it is possible for employees to show customers live the implementation of important steps and to coordinate necessary measures directly &#8211; in this way, for example, <\/span><span title=\"Abnahmekontrollen an Ger\u00e4ten vom Kunden sehr einfach am PC durchf\u00fchren.\">Very easy to carry out acceptance tests on devices of the customer on the PC. <\/span><span title=\"Bei Reparaturarbeiten vor Ort k\u00f6nnen auf der anderen Seite auch Spezialisten vom Rechner aus als virtueller Support zugeschaltet werden.\">For on-site repair work, specialists from the computer can also be added as virtual support. <\/span><span title=\"Die Datenbrille hilft au\u00dferdem bei der Dokumentation, indem Fotos der einzelnen Arbeitsschritte sprachgesteuert erstellt werden k\u00f6nnen.\">The smart glasses also help with the documentation, in that photos of the individual work steps can be created voice-controlled. <\/span><span title=\"Die Datenarchivierung erfolgt elektronisch in den Auftragsunterlagen. \">Data archiving takes place electronically in the order documents.<\/span><\/span><\/p>\n<p><span title=\"Der Nutzer der Datenbrille kann aber nicht nur sein Sichtfeld live \u00fcbertragen, er profitiert auch von visuellen Zusatzinformationen, die bei ihm eingeblendet werden k\u00f6nnen.\">The user of the smart glasses can not only transmit his field of vision live, he also benefits from visual additional information that can be displayed with him. <\/span><span title=\"Dazu z\u00e4hlen z.B.\">These include e.g. <\/span><span title=\"Checklisten, Stamm- oder Herstellerdaten \u2013 alle relevanten Daten und Dokumente k\u00f6nnen so digital zur Verf\u00fcgung gestellt werden.\">Checklists, master or manufacturer data &#8211; all relevant data and documents can be made available digitally. <\/span><span title=\"Das vereinfacht das Arbeiten und erspart zus\u00e4tzliche Papierprozesse. \">This simplifies the work and saves additional paper processes.<\/span><\/p>\n<p><span title=\"\u201eAlle Daten sind von Anfang an digital vorhanden und sie k\u00f6nnen ihre Prozesse auf dem neuesten Stand der Technik abwickeln\u201c, erl\u00e4utert Ralph Urban, Leiter Kompetenzteam Instandhaltung &amp; Immobilien im Service-Center IT, der die Datenbrillen im Unternehmen eingef\u00fchrt hat.\">&#8220;All the data is available digitally right from the start and they can handle their processes using state-of-the-art technology,&#8221; explains Ralph Urban, Head of Maintenance &amp; Real Estate Competence Team at IT Service Center, who has introduced the company&#8217;s smart glasses. <\/span><span title=\"\u201eAuf diese Weise k\u00f6nnen Medienbr\u00fcche verhindert werden: Es gibt keinen Papierprozess, die Bearbeitung geht somit schneller, die Dokumentationsdichte ist h\u00f6her und nat\u00fcrlich f\u00f6rdert der professionelle Umgang mit der modernen Technik auch die Au\u00dfenwirkung.\u201c \">&#8220;In this way, media breaks can be prevented: There is no paper process, the processing is thus faster, the density of documentation is higher and of course the professional use of modern technology also promotes the external effect.&#8221;<\/span><\/p>\n<p><span title=\"Gro\u00dfen Anklang findet die Datenbrille auch in anderen Bereichen der Muttergesellschaft.\">The smart glasses are also very popular in other areas of the parent company. <\/span><span title=\"Die Augmented-Reality-Brillen wurden in verschiedenen Bereichen intensiv getestet.\">The augmented reality glasses have been extensively tested in various areas. <\/span><span title=\"Zu den k\u00fcnftigen Einsatzszenarien geh\u00f6ren bspw. Techniker und Produktionsmitarbeiter im Bereitschaftsdienst, die bei einem Einsatz \u00fcber die Brillen zeitnah fachspezifische Mitarbeiter einbinden k\u00f6nnen.\">Future deployment scenarios include, for example, technicians and production staff in on-call service, who can quickly engage subject-specific staff when using the glasses. <\/span><span title=\"Auch Begehungen von eigenen Produktionsanlagen zur Inspektion sowie von externen Standorten sind durch den Einsatz der Datenbrille vom PC aus m\u00f6glich. \">Inspections of our own production facilities for inspection as well as from external locations are also possible by using smart glasses from the PC.<\/span><\/p>\n<h2>Mobile Maintenance<\/h2>\n<figure id=\"attachment_1162\" aria-describedby=\"caption-attachment-1162\" style=\"width: 683px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1162 size-large\" src=\"https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802338__original.jpg\" alt=\"Infraserv\" width=\"683\" height=\"1024\" srcset=\"https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802338__original.jpg 1000w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802338__original-200x300.jpg 200w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802338__original-768x1152.jpg 768w, https:\/\/realwear.at\/wp-content\/uploads\/2018\/07\/38802338__original-683x1024.jpg 683w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><figcaption id=\"caption-attachment-1162\" class=\"wp-caption-text\">Mobile Maintenance: Worker can enter messages directly via an app on tours. <br \/>\u00a9Infraserv, Quelle CHEManager<\/figcaption><\/figure>\n<p><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\"><span title=\"Seit einiger Zeit treibt der Dienstleister auch die mobile Instandhaltung \u2013 die sog. Mobile Maintenance \u2013 voran, bei der mithilfe von selbst entwickelten Apps die Instandsetzung als auch die Wartung und Inspektion mobil abgewickelt werden.\">For some time now, the service provider has also been driving mobile maintenance &#8211; the so-called mobile maintenance &#8211; in which self-developed apps are used to carry out repairs as well as maintenance and inspection on a mobile basis. <\/span><span title=\"Durch die Nutzung von Apps auf Tablets und Smartphones k\u00f6nnen Arbeitsauftr\u00e4ge tagesaktuell vermittelt und direkt umgesetzt werden.\">By using apps on tablets and smartphones, work orders can be updated on a daily basis and implemented directly. <\/span><span title=\"Bisher sind bspw. Apps zur mobilen Meldungserfassung und zur mobilen Abwicklung der Wartung und Inspektion im Einsatz \u2013 853 km Rohrleitungen und 270 E-Stationen, in denen Transformatoren und Schaltanlagen untergebracht sind, k\u00f6nnen auf diese Weise effizienter \u00fcberpr\u00fcft und gewartet werden.\">For example, apps for mobile message capture and mobile maintenance and inspection are currently in use &#8211; 853 km of pipelines and 270 E-stations accommodating transformers and switchgear can be checked and maintained more efficiently in this way. <\/span><span title=\"Die intuitive Bedienbarkeit mit Spracheingabe, Foto- und Video-Funktion, GPS-Informationen sowie QR-Code-Erkennung unterst\u00fctzen zudem den weiteren Arbeitsprozess. \">The intuitive operation with voice input, photo and video function, GPS information and QR code recognition also support the further work process.<\/span><\/span><\/p>\n<p><span title=\"Perspektivisch soll in diesen Einsatzgebieten auch die Datenbrille zum Tragen kommen.\">Perspectively, smart glasses should also be used in these fields of application. <\/span><span title=\"Um den Bed\u00fcrfnissen der Anwender gerecht zu werden und die Datenbrillen mit dem gr\u00f6\u00dftm\u00f6glichen Nutzen einzusetzen, befasst sich das Service Center IT auch mit der Entwicklung einer Software-Applikation zur \u201eWartung &amp; Inspektion\u201c f\u00fcr die AR-Brille.\">In order to meet the needs of users and to use the smart glasses with the greatest possible benefit, the Service Center IT also deals with the development of a software application for &#8220;maintenance and inspection&#8221; for the AR glasses. <\/span><span title=\"\u201eUns ist die Integration in unsere vorhandenen Systeme, bspw. SAP, und damit den gelebten Prozessen sehr wichtig\u201c, erkl\u00e4rt Urban.\">&#8220;For us, the integration into our existing systems, for example SAP, and thus the processes involved is very important,&#8221; explains Urban. <\/span><span title=\"\u201eIn Kooperation mit einem Software-Dienstleister wird im Rahmen einer Abschlussarbeit eine App f\u00fcr die Datenbrille entwickelt, die auf uns zugeschnitten ist.\u201c \">&#8220;In cooperation with a software service provider, an app for smart glasses is developed as part of a thesis, which is tailored to us.&#8221;<\/span><\/p>\n<p><span title=\"Der gro\u00dfe Vorteil der Datenbrille gegen\u00fcber dem Smartphone ist das freih\u00e4ndige Bedienen und damit ein sichereres Arbeiten.\">The big advantage of the smart glasses over the smartphone is the hands-free operation and thus a safer working. <\/span><span title=\"Die Bedienung der Datenbrille funktioniert \u00fcber Sprachsteuerung und kann mit der vollst\u00e4ndigen pers\u00f6nlichen Schutzausr\u00fcstung (PSA) durchgef\u00fchrt werden \u2013 insbesondere im Industrieumfeld ist dieser Sicherheitsaspekt ein wichtiges Argument f\u00fcr die Weiterentwicklung.\">The operation of the smart glasses works via voice control and can be carried out with the complete personal protective equipment (PPE) &#8211; especially in the industrial environment, this safety aspect is an important argument for further development.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span id=\"result_box\" class=\"\" lang=\"en\" tabindex=\"-1\">The article was published in CHEManager, Germany&#8217;s leading specialist medium for the chemical and pharmaceutical industries<\/span>:<\/strong><br \/>\n<a href=\"https:\/\/www.chemanager-online.com\/themen\/industriestandorte\/im-industriepark-hoechst-werden-der-indstandhaltung-erfolgreich-datenbrill\" target=\"_blank\" rel=\"noopener\">https:\/\/www.chemanager-online.com\/themen\/industriestandorte\/im-industriepark-hoechst-werden-der-indstandhaltung-erfolgreich-datenbrill<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The article was published in CHEManager, Germany&#8217;s leading specialist medium for the chemical and pharmaceutical industries.<\/p>\n","protected":false},"author":2,"featured_media":1167,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"class_list":["post-1186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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